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Service and Support

If you need technical support, contact your local distributor. Our factory-trained local distributors are best equipped to give you personalized assistance either over the phone or on-site. Factory support is available by completing the support form below. Products outside of the warranty period may be subject to a fee for factory support.

Technical Support

Support hours:
9:00am to 5:00pm EST

All documentation and software are delivered electronically via our Download Site.

Here a list of what you will need when contacting us:
(If applicable)

    • The product serial number.
    • The name of the registered owner of the product.
    • Your computer specifications (e.g. operating system, hard drive size, CPU).
    • Notes on any product error messages.
    • Access to both your machine and your computer.

Contact Support

Request for Support
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